How to get a customer signature on a quote in JobSheet

· Updated

Before you start

  • Quote status sent (or ready to send).
  • Customer email.

Steps for you

  1. Open the quote and choose Email to customer.
Quote Email to customer on a computer
On a computer
Quote Email to customer on a phone
On a phone
  1. Ask the customer to open the quote link in the email on their phone or computer.
  2. On the quote page, they draw or confirm their signature and submit.
  3. JobSheet stores the signature against the quote. You see confirmation on the quote detail screen.

After signing

  • Update quote status to accepted when you are ready to confirm and create the job sheet.
  • Signed quotes keep the signature on print and PDF views that support client signatures.

Tips

  • Signatures require the public quote page from Email to customer. Customers never log into your workspace.
  • If the customer cannot sign digitally, use Print / PDF and collect a wet signature offline.
  • Revision quotes need a new send and sign if scope changes materially.

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