How to see customer email usage in JobSheet

· Updated

What counts as one customer email

Each send or automatic reminder from JobSheet to a customer counts as one email in your usage total:

  • Email to customer on a quote or invoice
  • Works-order booking reply or paperwork pack email
  • Automatic invoice due reminder (before due or overdue chase)
  • Payment receipt email when enabled in Workspace

Team invite emails do not count. They are unlimited.

Where to see usage

  1. Open Workspace.
  2. Scroll to Notifications.
  3. Read Customer emails sent this month. The count updates as you send.

The same usage appears on Subscription when you manage billing.

Included with your subscription

Customer notification emails are included for normal business use. There is no monthly cap in JobSheet. Very high volume may be reviewed under our terms of service.

Tips

  • Turn on customer notifications before using email buttons or due reminders.
  • Due reminders are opt-in and off by default. Each reminder is one email.

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