How to use support in JobSheet

Search guides first

1. Open Support from the sidebar or More menu.
2. In How can we help?, type your question in the search box, or tap a suggested question chip.
3. Read the matched guide steps. Choose Read full guide for the complete article on jobsheet.uk.
4. Choose That helped when you are done, or Still need help to open the request form.

Open a support request

1. On Support, choose Open a support request (or Send a support request when search finds no match).
2. Enter Subject and Details (what you tried, what you expected, steps to reproduce).
3. Optionally attach Screenshots (PNG, JPEG, WebP, GIF, or PDF).
4. Choose Submit request.

Track replies

1. Scroll to Support requests on the same page.
2. Select a request from the list to read the thread.
3. Reply in the detail panel when JobSheet support responds.
4. If you have open requests, the banner at the top links to View requests.

Related guides

• Update your account settings
• Manage subscription and billing