How to use support in JobSheet
What’s new
Product updates are listed on What’s new on jobsheet.uk. On a computer, What’s new sits next to Help in the header. On a phone, open More and choose What’s new under the settings links. Both open the releases page in a new tab. Check there after an app update for new guides linked from each release.
Search guides first
- Open Support from the sidebar or More menu.
- In How can we help?, type your question in the search box, or tap a suggested question chip.
- Read the matched guide steps. Choose Read full guide for the complete article on jobsheet.uk.
- Choose That helped when you are done, or Still need help to open the request form.
Open a support request
- On Support, choose Open a support request (or Send a support request when search finds no match).
- Enter Subject and Details (what you tried, what you expected, steps to reproduce).
- Optionally attach Screenshots (PNG, JPEG, WebP, GIF, or PDF).
- Choose Submit request.
Track replies
- Scroll to Support requests on the same page.
- Select a request from the list to read the thread.
- Reply in the detail panel when JobSheet support responds.
- If you have open requests, the banner at the top links to View requests.