JobSheet vs ServiceTitan | UK Field Service Software Comparison
JobSheet vs ServiceTitan (UK Comparison 2026)
Independent comparison for UK trade businesses. ServiceTitan pricing and features change. Confirm details on servicetitan.com/pricing and with their sales team.
JobSheet and ServiceTitan both help trade and field service businesses run jobs, schedules, and customer records. They sit at opposite ends of the complexity scale.
ServiceTitan is an enterprise heavyweight built for large, high-revenue HVAC, plumbing, and electrical companies in North America, with call centres, marketing automation, dispatch optimisation, and deep reporting. JobSheet is built for simple, fast, mobile-first job management for UK trade teams with published GBP pricing and no sales-led quote to see your monthly bill.
Quick verdict
| Best for | Winner |
|---|---|
| Small to mid-sized UK trade teams | JobSheet |
| Enterprise operations (20 to 500+ technicians) | ServiceTitan |
| Lowest predictable monthly cost | JobSheet |
| Transparent self-serve pricing | JobSheet |
| Call centre, marketing, and dispatch suite | ServiceTitan |
| Fast setup and onboarding | JobSheet |
| Deep CRM, finance, and reporting stack | ServiceTitan |
| Mobile-first field execution | JobSheet |
| Demo-led quote and enterprise rollout | ServiceTitan |
Pricing comparison
JobSheet pricing matches our live catalog. ServiceTitan does not publish monthly prices on servicetitan.com/pricing (May 2026): every package shows Request Pricing after a demo. UK trades should confirm GBP billing, support region, and product availability before comparing on cost.
| Platform | Pricing structure |
|---|---|
| JobSheet | £15/month + £5 per additional user (published, GBP) |
| ServiceTitan | Request pricing on Starter, Essentials, or The Works (custom quote; marketed as per-technician pricing) |
Why you cannot see a price on the website
ServiceTitan’s pricing page exists, but it is a sales funnel, not a price list. Each tier ends with Request Pricing. The homepage and pricing flow push Get Demo / Contact Sales with forms for industry, technician count, office staff, and whether you run residential, commercial, or construction work.
They describe pricing as per-technician and “designed to fit your business and goals, at any size,” but no dollar or pound amounts appear on the public page. For ROI framing they link a calculator tool instead of showing plan costs.
That is normal for enterprise US field-service platforms: you only get numbers after talking to sales.
ServiceTitan packages (what they show publicly)
All three tiers list the same core modules on the pricing page; positioning differs by bundle depth (and The Works includes Configurable Payroll where lower tiers list Payroll Management):
| Package | Positioning | Public price |
|---|---|---|
| Starter | “Must-have tools” to get started | Request Pricing |
| Essentials | “Industry-leading features” to streamline operations | Request Pricing |
| The Works | “Full ServiceTitan suite” to accelerate growth | Request Pricing |
Features named on all three tiers (per their pricing page): dispatching, scheduling, call booking, invoicing, pricebook, mobile estimates, payroll (tier-dependent), advanced reporting, commission tracking, customizable memberships.
Not on the public price card: optional Pro add-ons (Marketing Pro, Dispatch Pro, Field Pro, Pricebook Pro, and others linked from their product menu). Expect upsells in the quote.
What “request pricing” usually means here
Same pattern as FieldEdge, AroFlo, and other enterprise FSM vendors:
- you book a demo and answer qualification questions (tech count, commercial vs residential, construction vs service)
- the quote scales with technicians (they say per-technician pricing) plus package and Pro modules
- onboarding and training are often substantial (implementation partners are common in the market)
- contracts are typically annual and aimed at businesses with call centre or dispatch staff, not solo UK trades
- total cost is usually far above lightweight per-workspace tools once you include seats, Pro products, and rollout
Third-party blogs sometimes cite USD ranges (for example hundreds per technician per month for mid-size US shops). Those figures are not on ServiceTitan’s pricing page and vary by deal. Treat them as planning hints only until you have a written proposal.
JobSheet pricing example
| Team size | Monthly cost (GBP) |
|---|---|
| 1 user | £15 |
| 2 users | £20 |
| 5 users | £35 |
| 10 users | £60 |
JobSheet does not gate mobile users by Starter vs Essentials vs Works tiers. You add people at £5/month each on one workspace.
Practical takeaway for UK owners
- JobSheet: you can see your bill on the website before you sign up.
- ServiceTitan: budget time for demo, discovery, and a custom quote; ask for total first-year cost (subscription per technician, onboarding, Pro add-ons, and contract term).
- UK fit: ServiceTitan is built and marketed for US and Canadian residential and commercial trades. Confirm whether UK operations, accounting (Xero vs QuickBooks), and support match your needs before comparing on features alone.
- If you only need job sheets, diary, and invoices for a small UK team, ServiceTitan’s pricing model alone is a signal you are in a different product category.
Key difference between JobSheet and ServiceTitan
JobSheet
JobSheet is designed for speed, simplicity, and field execution:
- fast job sheet and schedule workflows
- mobile engineers updating jobs from site
- UK Companies House import for customer setup
- quotes, job sheets, and invoices on one job record
- low training time for small teams
Best for owners and engineers who want the office and van on the same page without running a software project.
ServiceTitan
ServiceTitan is designed as an all-in-one operating system for large service companies:
- CRM and lead handling tied to booking
- dispatch boards and technician tracking
- marketing automation and reputation tools
- financial reporting and operational analytics
- deep configuration for multi-branch operations
Best for high-revenue businesses that already run call centres, inside sales, and formal dispatch processes.
Feature comparison
| Feature | JobSheet | ServiceTitan |
|---|---|---|
| Job scheduling / diary | Yes | Yes |
| Mobile job sheets from field | Yes | Yes |
| Quotes and invoicing | Yes | Yes |
| UK Companies House import | Yes | No (US-centric product) |
| Call centre / phone system integration | No | Strong |
| Marketing automation | Basic | Advanced |
| Dispatch optimisation | No | Advanced |
| Enterprise job costing | Basic | Advanced |
| Setup time | Very fast | Slow (implementation-led) |
| Learning curve | Low | High |
Who should use JobSheet
JobSheet is ideal for:
- UK electricians, plumbers, and HVAC engineers
- small to mid-sized field teams (often 1 to 20 people)
- businesses replacing paper job sheets or spreadsheets
- teams that want predictable software cost and quick adoption
Who should use ServiceTitan
ServiceTitan may be a better fit for:
- large US-style service businesses with 20 to 500+ technicians
- companies with dedicated office, dispatch, and marketing staff
- operations that need CRM, dispatch, and finance in one enterprise platform
- businesses ready for a long implementation and ongoing admin overhead
Final verdict
ServiceTitan is the “beyond simPRO” class of competitor in many markets: extremely capable, but expensive and heavy for a typical UK trade firm.
Choose JobSheet if:
- you want simple, mobile-first job management in the UK
- you need fast setup without an implementation partner
- your priority is engineers and office staying in sync on jobs, not running a call centre stack
Choose ServiceTitan if:
- you operate at enterprise scale with formal dispatch and marketing teams
- you need deep reporting, automation, and multi-module operations software
- you have budget and time for enterprise rollout and training